Language barriers are a common challenge in international business settings – and a two-way process. What native speakers often don’t realize is that frequently it is not the other person’s accent but their own way of speaking that creates the greatest barriers to effective communication. The diversity today’s workforce offers many challenges to the human resources professional in a mutli-ethnic company or institution. Once challenge that is not often articulated is the one that involves oral communication with workers for whom English is a second language.
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